ManageEngine launched a marketplace this year where customers can deploy integrations, extensions and AI agents. As enterprises increasingly build their IT environments from multiple platforms, how important is interoperability becoming to the way organisations manage their technology?

Interoperability is becoming very important because most enterprises use multiple platforms and vendors. IT teams need these different systems to work together, share data, and automate workflows without creating more complexity.

With integrations, extensions, and AI agents, organisations can connect their existing tools more easily and manage their IT environment as one connected ecosystem. The opportunity is not just to add more tools, but to make the tools organisations already use work better together.